Frequently Asked Questions

No. It presents the business, products and support routes. Prices and orders are handled through written quotations and invoices.

Price depends on model, quantity, availability, delivery, installation, accessories and commercial terms.

The business is positioned primarily as an importer and distributor. Direct inquiries may be handled or routed through a dealer.

Provide vehicle and controller details, existing battery, compartment measurements, daily route, load and charging access.

No. Chemistry, exact full-charge profile, current, connector, polarity and communication must match.

No. Range also depends on vehicle efficiency, load, route, speed, weather, tyres, settings, driving and battery condition.

Check the serial record and separately confirm dealer status, invoice, payment route and written warranty.

Keep quotation, invoice, delivery record, model sheet, serial, warranty card, registration and service records.

Stop use and charging, keep people away and seek qualified or emergency assistance. Do not keep testing it.

No. Eligibility and remedy follow inspection and the product-specific written terms.

You can apply. Authorization begins only after review, written approval and any required agreement.

Submit the exact product, technical requirement, quantity, delivery target and organization details for review.