Use the Matched Charger
Confirm the charger belongs to the exact battery model and has undamaged cables and connectors.
Lithium Battery Care
Simple operating habits that support safety, dependable performance and service life—always subject to the instructions for the exact battery model.
Daily Care
Core habits for owners and drivers
Inspect Before Use
Look for damage, swelling, loose mounting, worn insulation, moisture, smell or unusual heat.
Avoid Overload
Operate within the approved vehicle, battery, BMS and wiring limits.
Keep Records
Preserve the serial, invoice, charger identity, service work and abnormal-event history.
Charging Routine
A safer repeatable process
Choose Location
Use a dry, ventilated, supervised place away from combustible materials and blocked exits.
Inspect
Check the battery, charger, plug, cable, connector and socket for visible damage or heat marks.
Connect Correctly
Follow the product sequence and confirm the connector is fully seated without force.
Monitor
Observe the early stage and periodically check for abnormal heat, smell, noise, smoke or repeated errors.
Complete & Disconnect
Follow the charger indication and model instructions; do not pull by the cable.
Record Abnormality
Stop use and contact support if behavior changes significantly.
Warning Signs
Stop and seek qualified help
| Swelling or enclosure distortion | Stop using and charging; isolate people from the immediate area and request safe-handling guidance |
|---|---|
| Smoke, flame or active sparking | Move away, alert others and contact emergency services; do not take unsafe action |
| Strong unusual smell or leaking | Stop use, avoid direct contact and request professional guidance |
| Severe or rapidly increasing heat | Disconnect only when trained and safe; keep the area clear and contact support |
| Damaged cable, terminal or connector | Do not charge or operate until qualified repair/replacement |
| Water ingress or major impact | Do not reuse based on appearance alone; arrange inspection |
Storage
Protect the battery during inactive periods
Use the model-specific storage state of charge and interval. Store in a dry, secure, temperature-controlled location away from direct heat, water, combustible materials and unauthorized access.
Do not leave a damaged or deeply discharged battery unattended for long periods. Inspect it and follow the approved maintenance or recharge interval.
- Follow the model storage-charge guidance
- Protect terminals and connectors from short circuit
- Keep the pack secure and upright as specified
- Inspect periodically during extended storage
- Use only approved transport and handling methods
Helpful Answers
Frequently Asked Questions
Should I charge after every trip?
Follow the exact model guidance and operating plan. Avoid letting the battery remain at an unsuitable state of charge for long periods.
Can I wash the battery area with water?
Avoid water exposure to the battery, charger, connectors and electrical system. Follow vehicle and product cleaning instructions.
Does fast charging always reduce battery life?
Charge rate is only one factor. Use only the approved charger and stay within the model’s current and temperature limits.
Can I store the battery in direct sun or a closed hot vehicle?
Avoid excessive heat and follow the specified storage temperature and ventilation guidance.
Talk to STH
Not sure whether your battery is safe to use?
Stop use when warning signs are present and send the model, serial, photos and symptoms to technical support.